Code of Conduct
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Mercuria’s Code of Conduct outlines the principles and core values to which all employees are required to adhere.
Mercuria’s Code of Conduct ("The Code") re-affirms our commitment to uphold the highest ethical standards at all times. The Code clearly defines expected behaviors and provides guidance to employees as to Mercuria’s principles and how and what employees should escalate to Compliance and or Management.
Mercuria's whistleblowing policy and procedures allow any individual within the organization to raise a concern about any situation that might represent a breach of our Code of Conduct or any other company policy and sets out clear expectations for them to do so. Concerns can be brought to the person’s immediate supervisor, another appropriate manager ot the local Compliance Officer, or reported to the company’s ethic’s hotline (either by email or phone).
The company has in place a clear policy of no retaliation for any issues reported in good faith. Mercuria’s Compliance and Management team are committed to ensuring that any issues reported are taken seriously and are followed through to resolution.
We expect all of our business partners to assist us to meet the responsibilities stated in our Code of Conduct and to actively support and respect our values and principles in their own business practices.
We expect all of our partners to conduct themselves and their activities ethically and in compliance with applicable law.